Information We Collect

brivensolira collects various types of information to provide our budget adjustment and financial planning services effectively. We're transparent about what we gather and why we need it.

How We Use Your Information

Your information helps us deliver personalized budget adjustment strategies and improve our educational resources. Here's exactly how we use the data you provide:

Service Delivery: We analyze your budget patterns to provide customized recommendations and create personalized learning paths for financial management. This includes sending you relevant educational content and progress updates on your financial goals.

Platform Improvement: Anonymous usage data helps us identify which tools are most helpful and where users might need additional support. We use this insight to enhance our budget tracking features and educational materials.

Communication: We'll send you important updates about our services, new educational resources, and responses to your inquiries. You can always adjust your communication preferences or unsubscribe from marketing emails.

Legal Compliance: In rare cases, we may need to use or disclose information to comply with legal obligations, protect our rights, or ensure user safety on our platform.

Information Sharing and Third Parties

brivensolira takes a conservative approach to sharing your information. We don't sell personal data to third parties, and we limit sharing to essential service providers who help us operate our platform.

All third-party service providers must meet our security standards and are contractually obligated to protect your information. We regularly review these partnerships to ensure your privacy remains protected.

Your Privacy Rights and Choices

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have significant control over your personal information. We respect these rights and make it easy to exercise them.

Access and Review: You can request a copy of all personal information we hold about you. We'll provide this within 30 days in a commonly used electronic format.

Correction and Updates: If any information is inaccurate or outdated, you can correct it directly through your account settings or by contacting our privacy team.

Deletion Rights: You may request deletion of your personal information, subject to legal retention requirements. We'll delete your data within 90 days of a valid request.

Communication Preferences: You can opt out of marketing communications at any time while still receiving important service updates and educational content you've requested.

Data Portability: If you want to transfer your budget data to another service, we can provide it in a structured, machine-readable format.

Data Security and Protection

Protecting your financial and personal information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, loss, or misuse.

While we implement strong security measures, remember that no system is completely immune to risks. We recommend using strong, unique passwords and enabling two-factor authentication when available.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Our retention practices are designed to balance your privacy rights with practical service needs.

Active Account Data: While your account is active, we maintain your profile information and budget data to provide continuous service and track your financial progress over time.

Inactive Accounts: If you don't use your account for 24 consecutive months, we'll send email reminders before archiving your data. Archived accounts are deleted after an additional 12 months unless you reactivate.

Communication Records: Customer service interactions are retained for two years to help resolve future issues and improve our support quality.

Legal Requirements: Some information may be retained longer to comply with tax, accounting, or legal requirements, typically not exceeding seven years.

Anonymous Analytics: Usage statistics that can't be linked to individual users may be retained indefinitely to help improve our services.

International Data Transfers

brivensolira primarily stores and processes data within Canada. However, some of our service providers may process information in other countries with adequate privacy protections.

When we transfer data outside Canada, we ensure appropriate safeguards are in place, including contractual protections and verification that the receiving country has privacy laws substantially similar to Canada's standards.

You have the right to request information about any international transfers of your data and the safeguards we've implemented to protect it during such transfers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and understand how our services are used. We believe in giving you clear control over these technologies.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We're committed to keeping you informed about how we protect your information.

When we make significant changes, we'll notify you by email and display a prominent notice on our website at least 30 days before the changes take effect. For minor updates, we'll update the "Last Modified" date at the top of this policy.

We encourage you to review this policy regularly to stay informed about your privacy rights and our data practices. Your continued use of brivensolira services after policy changes indicates your acceptance of the updated terms.